General info for Midwest Fragrance Company
Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and s
If you click on the small person icon at the top right of each page on the website, account information will open. In order to create an account, click on “Create an Account” and enter your first and last name, email address, and choose a password. C
When you click on the small person icon at the top right of each page on the website, an account information screen will open. Your email address you created the account with will be your user name. If you’ve forgotten your password, you can click on
At this time, there is not a way for you to change your account email address on your own. If this becomes necessary, please email [email protected] with your request and one of our customer care team members will be happy to assist you.
Inside your cart prior to checkout, you will see a small box with the words “I agree to the terms and conditions.” This box must be checked in order to complete your purchase.
Our inventory is updated in real time. It is possible during fragrance launches, special promotions, and high volume periods that an item could go out of inventory before you complete your transaction. Having an item in your shopping cart will not pr
The only way to view order history is to create an account and order under that account. If you check out as a guest, you will not be able to view your order history. We are not able to add an order placed as a guest to an existing account.
An invoice will be included in your shipment. You may also access your order history and a copy of your invoice through your customer account.
No. We hate when that happens to us, and we know you do, too. We will never share or sell your information to anyone for any reason.