I received an incorrect item and/or I am missing an item. What now?Updated a year ago

All of our orders are triple checked during our processing phase, but mistakes can happen. In the event that you are missing an item or received an incorrect item, please take detailed pictures of your order as well as the full invoice and email them to our support team at [email protected] and include your order number for our records within 5 days of delivery. Adjustments or corrections cannot be made after 5 days from the delivery date.